Includes instruction in pc ideas, info programs, networking, operating techniques, computer hardware, the Web, software applications, assist desk ideas and problem solving, and ideas of customer support. CAD software program is an element of product life-style management , which includes tracing a product from inception to completion. PLM contains Product Knowledge Management, which can be used to study and assess buildings for structural integrity, ergonomics, voltages and even electromagnetic emissions. PLM fields also helps engineers with specific duties, resembling circuit boards, schematics, and civil engineering.